Simple plans for teams who want AI that knows their business
Set up your bot first, see how it looks, then pay when you're ready. No credit card needed to start.
<15 min
Typical setup time
Private
Your data stays isolated
24/7
Agent availability
Secure
Enterprise-grade hosting
Lite
Starting from
$99/mo
Billed monthly · final price confirmed at checkout
Launch with confidence
Everything you need to launch a branded AI assistant — connect your website during onboarding and build a knowledge base from your live content. Ideal for teams getting started with customer-facing support.
Billed monthly · final price confirmed at checkout
Grow with more control
Everything in Lite, plus upload PDFs and files, remember returning users, and get deeper reports — ideal when your bot is handling real volume every day.
Tailored to your scope, security, and rollout plan
We build it with you
Need something bigger? We'll work with you on a custom setup — integrations, security, training, and ongoing support matched to how your organisation actually works.
Best for: Large teams, regulated industries & multi-site rollouts
Prices shown are starting rates, billed monthly. Lite and Premium include your own secure hosting and dashboard. Enterprise pricing is custom — get in touch and we'll quote based on what you need.
Full comparison
See exactly what you get
Lite is website-powered. Premium adds documents, user memory, and advanced controls.
Deflect repetitive tickets with instant, brand-aligned answers trained on your help docs and SOPs.
Internal knowledge
Give staff one place to ask questions — policies, product info, and how-to guides, answered instantly.
Regulated workflows
Premium can require a human to approve sensitive answers, with a full record kept. Enterprise adds a custom compliance program and a dedicated support team.
FAQ
Common questions
When do I pay?
Payment happens after you finish onboarding and your bot is configured. You can preview everything before checkout — no surprise charges upfront.
Can I switch plans later?
Yes. You can upgrade from Lite to Premium anytime from your dashboard. If you downgrade, the change takes effect at the end of your billing month.
What do I actually get?
With Lite, you get a branded chatbot and a knowledge base built from your website during onboarding. Premium adds PDF uploads, user memory, advanced controls, and deeper analytics — all within your own private environment.
Is my data private?
Yes. Your website content, uploads, and conversations stay in your own private setup. EchoX does not use your material to train shared AI models.
Do I need to be technical?
No. The setup wizard walks you through everything in plain language. Premium includes priority support if you'd like extra help along the way.
How does Enterprise work?
Enterprise is for larger organisations that need a custom rollout — things like connecting to existing systems, stricter security, team sign-on, or hosting in a specific region. Email us and we'll put together a plan and quote that fits.
What are add-ons?
Add-ons are optional extras after you're live — like your own domain, team sign-on, or extra storage. They're billed on top of Lite or Premium. Most Enterprise customers get these bundled into their custom agreement.
Ready in under a day
Start free onboarding — pay when your bot is ready
Start with Lite for a website-powered launch, or choose Premium for PDF uploads, user memory, and deeper reports. Configure everything before checkout.
